Privacy policy for venomirafaos clients
How we handle and protect your personal information
Your privacy matters to us
venomirafaos is committed to respecting your privacy and protecting your data as required by Australian law. This policy explains what information we collect and how we use it.
We collect only the data necessary to provide our financial planning services and to improve your experience on our website.
Information we collect
We collect personal details you provide directly, as well as data gathered automatically through your use of our website.
Directly provided information
- • Contact details when you fill out our forms
- • Questions or messages sent to our team
- • Billing information for subscription management
- • Preferences you share with us
- • Feedback or survey responses
Automatically collected data
- • Browser type and device information
- • Pages visited and time spent on site
- • Referring website addresses
- • IP address and location data
- • Usage analytics and cookies
How we use your data
Your data is used to deliver our services, respond to enquiries, and improve your experience.
- • Processing your subscription and payments
- • Responding to your questions or requests
- • Customising your service experience
- • Improving website usability and content
- • Detecting and preventing fraud or misuse
- • Sending important service updates
- • Complying with legal obligations
Our commitment: We do not sell or share your personal information with third parties except as required for service delivery or by law.
When we share your data
We may share information with trusted providers who help us deliver services, such as payment processors or IT support.
Trusted service providers
These partners are contractually bound to protect your data and use it only as needed to perform their services.
Legal obligations
We may disclose data if required by Australian law, regulation, or court order.
Anonymous statistics
Aggregated, non-identifiable data may be used for reporting and improvement.
Your rights and choices
You have the right to access, correct, or delete your personal data, and to manage your preferences at any time.
- • Request a copy of your data held by us
- • Ask us to update or correct information
- • Request deletion of your personal data
- • Receive your data in a portable format
- • Object to certain uses of your data
- • Request restriction of data use
Contact us to exercise any of these rights or for help managing your information.
How we protect your data
We use secure technologies and organisational practices to safeguard your information from unauthorised access.
Technical safeguards
- • Data encryption in transit and at rest
- • Secure server infrastructure
- • Regular security audits and updates
- • Access controls and monitoring
Organisational controls
- • Staff training on privacy and security
- • Confidentiality agreements in place
- • Incident response procedures
- • Restricted data access by role
How long we keep your data
We retain personal information only as long as needed to deliver services or meet legal requirements.
- • Details remain while your account is active
- • Data related to consultations retained for service history
- • Messages kept for support and compliance
- • Subscription and payment records retained securely
- • Preferences stored only with consent
You can request deletion of your personal data at any time.
International data transfers
If data is transferred outside Australia, we ensure appropriate safeguards are in place to protect your privacy.
- • Data minimised for international transfers
- • Partner due diligence and agreements
- • Compliance with Australian privacy law
- • Use of secure data transfer protocols
Use of cookies
Cookies help us understand website usage and tailor your experience. See our Cookie Policy for more detail.
Cookie categories we use
- • Enable basic website functions and security
- • Help us track site performance
- • Remember your preferences and settings
- • Support additional features for convenience
You can manage or disable cookies in your browser settings.
Updates to this policy
We may update our privacy policy to reflect changes in law or our practices. Please review this page regularly.
- • Material changes posted here
- • Notification sent to email addresses on file
- • Effective date updated with each revision
- • Archived versions provided on request
Continued use of our service confirms your acceptance of updates.
Contact about privacy
Reach out with privacy questions or requests at any time.
venomirafaos
113 Exhibition St, Melbourne, VIC 3000 Australia
Phone: +61303042876
Email: content@venomirafaos.com
Policy last updated October 11, 2025
Effective from October 11, 2025